Frequently Asked Questions

How long will it take for the images to be ready?

All images will be ready and delivered to you no later than 24hrs after the photo shoot.

How long prior to the day do I need to book for the photo shoot?

It is best to book as early as possible so that you can get a time that bests suits you, particularly for twilight shoots and packages. However so long as the booking is made and confirmed by 9.00am the photo shoot can usually be done on that day.

How do I receive my images?

The professionally edited images will come on a disc, with the property address printed on the front. The disc will be delivered or couriered usually within 24 hours.

What do I need to do to prepare my property for the photo shoot?

You will need to ensure that the property is clean and free from clutter, as this makes the photographs look more appealing. For a full list on preparation go to "Preparing Your Property" - Download Here

What is the easiest and best way to book for a photo shoot?

Simply fill out the booking form on the contacts page with details of your preferred booking time and email the form to us. Someone will then contact you ASAP to confirm a time and make arrangements. Alternatively you can contact us direct on 0400 801 030

What days and times do you do photo shoots?

We are available for photo shoots 7 days a week from approx. 9am to 6pm.

Do I need to be at the property when the photo shoot is taking place?

This is entirely up to you. We can arrange a pick up of keys if you are unable to be at the property at the time, and are happy to do so.

What can the photos be used for?

You will receive two file sizes, one for the web and a high-resolution file for printing. Hence the photos can be used for a number of mediums, this is up to you.

How do I pay for a photo shoot?

This will change depending on whether you are a real estate agent or private seller. For private sellers the fee will need to be paid on the day of the shoot, either by Cash, Cheque or Direct Deposit.